Refund & cancellation policy
Last updated: 28 September 2026
Designing is free
You can build and preview your invite without paying anything.
Plans and invites
- Full refund within 7 days of payment if no invite has been used yet (no personal link made and no phone has opened your link for everyone).
- Once invites have been used, the plan cannot be refunded. Extra invites you added and did not use can be refunded within 7 days.
Premium designs and extras
Non-refundable once they are applied to your invite. Done-for-you is non-refundable once our team has started work on it.
If something goes wrong on our side
If a fault on our side stops your invite from working, we will fix it, restore your invites, or refund you, whichever you prefer.
How to ask for a refund
Write to support@utsav.studio or WhatsApp +91 70422 28212 with your order ID. Approved refunds go back to your original payment method through Cashfree within 5–7 working days.
Cancellation
You can delete your invite any time from your account. Deleting an invite does not by itself trigger a refund; refunds follow the rules above.